Groups Bookings & Festival Passes

Festival Passes are a great way to see the shows you want and save at the same time. Choose from three value-priced options.

Groups Bookings & Festival Passes

Groups Bookings:

  • Save 10% off regular priced tickets
  • Group rates are for groups of 10 or more and based on availability
  • We must receive your booking a minimum of 48 hours in advance
  • Group rates are applicable only to regular price tickets and cannot be combined with other offers
  • All sales are final, we cannot accommodate refunds or exchanges on group tickets
  • To place your group order call 604.738.7013 ext. 21 or email services@vtsl.com

Festival Passes

Festival Passes are a great way to see the shows you want and save at the same time. They come in three valued-priced options:

*NOTE: Festival Laugh Pass & Festival Weekend Pass are not valid for El Jaguar Fiesta Bus Tour

Festival Laugh Pass*:

  • This unlimited pass allows you to see as many shows as you want
  • 35 performances to choose from
  • Early Bird Price (purchase by Sept. 27): $199.
  • Regular Price (after Sept.19): $220

Festival Weekend Pass*:

  • Valid for any Friday through Sunday performances
  • 22 shows to choose from
  • Early Bird price (purchased by Sept.27): $119
  • Regular Price (after Sept.19): $130

Festival Weekday Pass:

  • Valid for any Tuesday through Thursday performances
  • 13 shows to choose from
  • Early Bird Price (purchase by Sept.27): $49
  • Regular Price (after Sept.19): $60

Toys Family Pack

  • Includes tickets for 2 adults + 2 children
  • Valid only for The Toys Strike Back
  • 2 matinee shows to choose from
  • Price: $39

 

Purchasing a Festival Pass Online

  1. Log in to your VTSL account. If you do not have an account yet, please sign up for a new account and fill in the required information.
  2. Once you’ve logged on or signed up, go to the Passes/ Gift Certificates tab at the top of the page.
  3. With the drop-down menu, select from the shown options, including the Festival Passes. Once you’ve selected your desired pass, please Add To Cart.
  4. In the Shopping Cart you’ll see an overview of the passes you wish to purchase. To complete your purchase, select Checkout & Pay. If you want to select additional passes, select Continue Shopping and repeat steps 2 and 3.
  5. Checkout & Pay: Fill out all the required credit card information and select the Terms and Conditions of Sale. Then select Continue to Step 2 of 3.
  6. This next page will ask you permission to charge your credit card with a button that says Charge $ NOW. If you are ready to have your credit card processed, then you select Charge $ NOW.
  7. This final page confirms your payment and purchase. You will then be sent an e-mail confirmation regarding your purchase.
  8. For information on your pass, select the account home page on tickets.vtsl.com; under Patron Services, you’ll select My Passes and Gift Certificates and it will show your listed pass(es).

 

Redeeming Your Pass Online

How to use your pass to purchase tickets

  1. Select Buy Tickets button, then select Login (on the top left) and login to your account.
  2. On your account Home Page, select Tickets at the top left of the page (next the VTSL logo).
  3. Under tickets, choose your desired show time and select Buy Tickets.
  4. This is then the first step of the ticketing process, where you’ll tailor which seats you’d like using the below criteria:
    1. Where would you like to sit? (Table, Bench, Theatre)
    2.  How many tickets do you want? (Because passes are limited to 1 per event, select 1 ticket)
    3. Together or separate? Once your options are selected, select Choose Your Seats.
  5. Our seating map will be shown with the best available ticket based on your criteria.
    • NOTE: Please select Adult- Ticket Only. Tickets with the drink add-on are not valid for pass redemption.
      If you’re happy with your ticket selection, select Add To Cart. If you wanted to find another seat, select Suggest Other Seats until you find your preferred seat. Once you’ve found your preferred seat, select Add To Cart.
  1. In your cart, select Redeem My Passes/Gift Certificates and select Apply beside the pass you will be using. If you’re ready to finalize the booking, select Checkout and Pay. If you’re looking to redeem more tickets to your pass, select Continue Shopping and repeat steps 10-13.
  2. On the checkout page, you will not need to pay for anything but you will need to accept the Terms and Conditions check box, confirming our refund and exchange policies. Then select Confirm Order for Processing.
  3. This finalizes your process of redeeming your pass for tickets. A confirmation will be sent to you via email.
  4. If you still have more tickets to redeem or would like to check your balance, visit the Home Page on your VTSL account and select My Passes & Gift Certificates under the Patron Services
  5. If you have any questions, please call the Festival Box Office at 604.738.7013 ext. 21 fromMonday to Friday 10 a.m. – 4:30 p.m or email: services@vtsl.com

Ticket Information

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